What Is IntellaCar?

A Customer-Facing Mobile Solution

Brings together:

  • Features/specs (new and used)
  • Videos
  • Vehicle comparisons
  • Inventory
  • And much more

Motivates your customers to buy!

What Does it Do For Me?

Empowers salespeople to bring their “A Game” to every customer interaction, which means:

  • Increased productivity, with more revenue and profit
  • Creates a positive customer experience with:
    • Greater engagement
    • Credible, timely, accurate, unbiased information
    • Compelling visuals
  • Makes it easy to access and deliver the right information at the right time in the right way

Use Throughout the Sales Process

Confirm Appointment (Pre-Showroom)

Confirm Appointment (Pre-Showroom)

  • Content-rich communications differentiate your dealership – personalized videos are proven to be highly effective
  • Fast, accurate and professional lead responses establish relationships and build value
  • Proven to increase appointment set rates (+40%) and show rates (+26%), delivering an increase of 12-18 units/month in most dealership settings
Needs Assessment (Showroom)

Needs Assessment (Showroom)

  • Establishes customer priorities, showing the most relevant info
  • Creates collaboration between customer and sales consultant
  • Helps land customer on the right vehicle early in the process
  • Shortens shopping time while enhancing the customer experience
Presentation (Showroom)

Presentation (Showroom)

  • Fast, accurate and comprehensive vehicle information sorted according to customer priorities to build confidence and value
  • Inventory updated daily with advanced search/filter/sort to match customer needs to the vehicles on your lot
  • Trim comparisons build value which creates trade-ups
  • Competitive comparisons show where you win to accelerate the close
Delivery (Showroom)

Delivery (Showroom)

  • Videos ensure that key features and technology are reviewed and explained; email them for later reference
  • Improves customer understanding and enjoyment of their new vehicle – the biggest factor in a good CSI score
  • Captures positive reviews in-store
Follow up (Follow Up)

Follow up (Follow Up)

  • Re-engage unsold prospects with relevant content – increases lost sale conversions 5-7%
  • Thank You videos make a memorable impact on customers
  • After-sale contact is a critical touch point that boosts CSI scores
Lead Response

Lead Response

  • Quickly send professional, personalized lead responses
  • Use pre-loaded templates for consistent, quality messaging
  • Differentiate your dealership from customer’s other considerations
Confirm Appointment

Confirm Appointment

  • Create personalized videos specific to the customers
  • Establish a relationship with the customer before they ever step foot in the dealership
  • – Proven to increase appointment set rates (+40%) and show rates (+26%), delivering an increase of 12-18 units/month in most dealership settings
Needs Assessment

Needs Assessment

  • Select customer priorities, showing the most relevant info
  • Create collaboration between customer and sales consultant
  • Land the customer on the right vehicle early in the process
  • Shorten shopping time while creating a modern, streamlined customer experience
Inventory

Inventory

  • Match customer needs to the vehicles in stock
  • Quick and easy search to find the right vehicle
  • See all available Inventory anywhere, even on the lot, without leaving the customer
Vehicle Presentation

Vehicle Presentation

  • Present comprehensive new and used vehicle information, photos and videos
  • Compare trims to build value and create upsell opportunities
  • Use competitive comparisons to show your vehicle’s advantages and prevent be-backs
Test Drive

Test Drive

  • Access product information even when away from the dealership
  • Use specs & features information to answer customer questions during the test drive
  • Maintain consistent sales process and customer experience
Delivery

Delivery

  • Review key features and technology with how-to video library and delivery checklists
  • Email how-to videos to the customer for later reference
  • Capture positive reviews and social media posts while the customer is still in-store
  • Improve customer understanding and enjoyment of their new vehicle
  • – The biggest factor in a good CSI score
Follow-Up

Follow-Up

  • Re-engage unsold prospects with compelling content
  • – Increases lost sale conversions 5-7%
  • Send Thank You videos to make a memorable impact on customers and encourage referrals
  • – After-sale contact is a critical touch point that boosts CSI scores

Learn More About IntellaCar

What's Your Sales Challenge?

What's Your Sales Challenge?

IntellaCar helps tackle the challenges most dealers face every day
Powerful Results

Powerful Results

IntellaCar has proven results
Contact Us

Contact Us

Call 805.241.5000 or email us at info@intellacar.com. You can also sign up to schedule a demo.

Contact Us